Furniture Guard

Making an insurance claim is never an easy task and can be a very stressful time, but here at Oak Furnitureland we want to make the process as pain-free as possible.

Just fill in the form below and we’ll be in touch shortly with information on what happens next.

* denotes a mandatory field

- I am a Key Worker, please prioritise my claim
During the Covid-19 outbreak Oak Furnitureland would like to help by prioritising claims received from those deemed “Key Workers”. If you fit this category, please check the tick box. Proof of your status as a key worker will be required.
Date Fault Noticed - must be dd/mm/yyyy format * Required
Date Format: DD slash MM slash YYYY
Date of Product Purchase - must be dd/mm/yyyy format * Required
Date Format: DD slash MM slash YYYY
Attention

As your furniture was purchased before the 27th November 2019 your claim will be handled by Homeserve furniture repairs. Please contact Homeserve via their website www.homeserverepairs.co.uk/contact, e-mail info@homeserverepairs.co.uk or phone 01384 473017 so they can assist you further.
Schedule Number
This can be found in the leaflet you received when the item was purchased.
Customer Name * Required
First Last
Home Address * Required
Street Address Address Line 2 City Region Postcode
Delivery Address (if different from the above)
Street Address Address Line 2 City Region Postcode
Telephone Number * Required
Mobile Number * Required
Email Address
Product Type * Required
Fault Description * Required
Is this accidental damage? * Required
- Yes
- No
When did the incident happen? - must be dd/mm/yyyy format * Required
Date Format: DD slash MM slash YYYY
How did the incident happen? * Required
How large is the stain? * Required
What is the spillage/ stain? * Required
Have you attempted to clean the stain yourself? * Required
- Yes
- No
What did you use? * Required
Is a mattress protector used on the mattress? * Required
- Yes
- No
How did the accident happen? * Required
Have you made any attempts to resolve the issue? If so, what? * Required
Attach Images
Drop files here or

Accepted file types: jpg, gif, png, pdf.
Maximum file size - 3 mega bytes.
Declaration
Please check all your answers carefully before submitting your claim.
Declaration
- I hereby certify that all the information given in this form is truthful, accurate and complete.
Dated - must be dd/mm/yyyy format
Date Format: DD slash MM slash YYYY
Please be aware that a fraudulent or exaggerated claim may result in a complete loss of any entitlement under the policy.

Please note; Our privacy policy can be found here.
CAPTCHA
Name
This field is for validation purposes and should be left unchanged.

How to make a claim

Declaration